You can place your return here
Mupkin's returns and exchange policy gives you an option to return or exchange items purchased on Mupkin for any reason within the specified return/exchange period (check product details page for the same). We only ask that you don't use the product and preserve its original condition, tags, and packaging. You are welcome to try on a product but please take adequate measure to preserve its condition. There are two ways to return the product to us:
1. Pick up: In most locations, we offer a
free pick up service. You will see a pickup option when you submit a return
request.
2. Self-Ship:
If we don't offer a pick up at your location. In such cases, we will credit the
shipping costs in the form of Mupkin credits provided the product meets the
return policy and you have shared scan copy of the courier receipt with us.
During Pick Up, our
delivery agent may do a quality check on the return. For a successful pick up,
we will initiate a doorstep refund for the return amount into the refund mode
selected at the time of initiating the return request. This doorstep refund may
not be applicable for some pin codes in which case refund will be initiated
after the product has been received at our warehouse and has passed a quality
check. If the picked up product does not pass the quality check, we shall ship
it back to you. If you choose to exchange the item for reason of mismatch of
size or receipt of a defective item, you will be provided with a replacement of
the item, free of cost. However all exchanges are subject to stock availability
and subject to your address being serviceable for an exchange. If you choose to
exchange an item, our delivery representative will deliver the new item to you
and simultaneously pick up the original item from you. Please note that we are
only able to offer size exchanges. If you wish to exchange your item for an
alternative product, we suggest that you return it to obtain refund and
purchase the new item separately.